Welcome Back

Welcome back to Ithaca!

We’ve made a lot of improvements over winter break. You’ll notice our freshly redesigned front window and front door, streamlined retail area, and brand new stainless steel benches and stools to make your visit to Uncle Marty’s more comfortable, giving you more room to spread out, take your coat off, and spend some time here.

We’ve added some new services, including cart rental. That’s right, no more fighting with your neighbors to use that lone, sad, solitary cart that’s supposed to live in the lobby of your building. Instead, come to Uncle Marty’s and sign out one of our sturdy new carts and use it as long as you’d like … for just $10/hour!

Love is in the air and we’re ready for Valentine’s Day already, so once you get moved in be sure to stop down and find the perfect card for your honey. We have so, so many to choose from. ❤

If you’ve had items in storage over break, be sure to be in touch as soon as you know your plans so we can have your items ready for you to pick up at your convenience, or schedule a delivery if needed.

We’re glad you’re back! See you soon…

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Happy New Year

Thank you, Ithaca!

We smashed records in 2017 … our best year yet, by far! And, yes, we did that with our road closed for the first have of the year. How? Because of you, our friends and loyal clients; because you went out of your way to support us and advocate on our behalf to your friends and neighbors.

The Ithaca community has rallied behind Uncle Marty’s. We’re breaking records all the time now, growing fast, and getting to know more and more of our community members every day. We’re not looking for transactions, but rather for relationships: long-term clients for whom we always do our best.

It’s 2018 and we know it’s going to be amazing! We have long list of new solutions we hope to add this year, including digital mailboxes, cart rental, passport photos, and much more! We’re currently sourcing more warehouse space for our growing-strong storage services and will soon be doing another interior overhaul of our storefront in Collegetown to allow us to focus more solidly on what our clients need.

We’re closing out 2017 with gratitude and huge smiles; we’re looking forward to 2018 with hopeful, excited eyes!

#HappyNewYear #2018 #UncleMartys #Collegetown #Gratitude

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Holiday / Winter Break Hours

Uncle Marty’s will be open regular hours during the holiday season, with the following exceptions: Closed Christmas Day (Monday, 12/25) and New Year’s Day (Monday, 1/1)

We will also be closed three Saturdays during Cornell’s winter break: 12/30, 1/6, and 1/13.

See you soon!

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Letters to Santa

Santa Letters

Again this year, Uncle Marty’s has been hand selected by NPE (North Pole Express) as Ithaca’s premier drop-off point for letters to Santa.

There are many ways to get Santa letters. However, North Pole Express maintains an unprecedented 99.8% on-time delivery score along with their signature Peppermint Promise letter drop-off confirmation.

We are proud to contract with North Pole Express again this year. The selection process is grueling, full of intense elfin interviews, detailed background checks, and spirited carol singing competitions. But, as we have for the past few years, we were able to again claim our spot as Ithaca’s exclusive NPE partner.

So, parents and guardians, bring your little buddies to Uncle Marty’s with their letters ready to send and addressed simply to “Santa, North Pole” and we’ll do the rest. Or, hang out for a few minutes and compose your letter here; we’ll provide the paper, pens, and envelope.

See you soon!

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Holiday Shipping

Holiday shipping season is upon us!

As you get your gifts wrapped and ready, keep in mind that you’ll need to ship a little bit earlier this year. Christmas falls on a Monday, meaning the last delivery days for shipments to arrive before Christmas are:

DHL: Friday, December 22nd

FedEx Ground: Friday, December 22nd

FedEx Home Delivery: Saturday, December 23rd

FedEx Express: Friday, December 22nd (or Saturday, December 23rd with Saturday Delivery fee)

USPS: Saturday, December 23rd.

So, when do you ship? As early as possible! The carriers do a tremendous job during this crunch season, hiring lots of extra help to get everything delivered as quickly as possible. However, because volume is so high the week before Christmas, we advise shipping earlier than you think you need to in order to avoid unexpected delays.

We’re here, ready and excited to pack and ship your gifts to anywhere in the world, comparing DHL, FedEx, and USPS options side by side in one screen to help you find the best option for your needs and budget.

Happy shopping … and then happy shipping!

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Thanksgiving Weekend

Thanksgiving

Uncle Marty’s will be closing after our last pickup (estimated around 4:30pm) on Wednesday, November 22nd, and will remain closed through Thanksgiving weekend. We’ll resume our regular schedule at 9am on Monday, November 27th.

Our carriers’ schedules for Thanksgiving week are as follows:

DHL: regular service Wednesday; no domestic service Thanksgiving Day; regular service Friday

FedEx Express: regular service Wednesday; no domestic service Thanksgiving Day; modified service Friday and Saturday

FedEx Ground / FedEx Home Delivery: regular service Wednesday; no domestic service Thanksgiving Day; regular service Friday (and Saturday for Home Delivery)

USPS: regular service Wednesday; no service Thanksgiving Day; regular service Friday and Saturday

We wish all of our friends in this community a beautiful, bountiful Thanksgiving. We appreciate you!

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Closing Early Tuesday

We will be closing at 4:15pm on Tuesday, November 14th, so we can attend an important  Collegetown Neighborhood Council meeting.

We’ve never had to close early for one of these meetings before, usually able to make arrangements to keep the store open while Marty represents the Collegetown Small Business Alliance at community forums and councils. But this month circumstances make it necessary. We sincerely apologize for any inconvenience this may cause.

In 2020, the City of Ithaca will improve the streetscape of Collegetown, including the full length of College Avenue. This will follow the completion of many upcoming improvement projects including new underground utilities and burying of power lines. This month’s Collegetown Neighborhood Council meeting will focus on three possible Collegetown streetscape designs and it’s important that Collegetown small businesses have a voice in this decision.

If you’d like to attend the Collegetown Neighborhood Council meeting, please stop by St. Luke’s on Oak Avenue from 4:30 – 5:30pm on Tuesday. All are welcome.

We’ll be back to our normal schedule on Wednesday morning, opening at 9am, per usual.

 

 

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Veterans Day

Flag

Uncle Marty’s will be open on Saturday, November 11th.

It’s Veterans Day and there’s no USPS service, but FedEx and DHL are operating and Uncle Marty’s will be open.

We must take a moment to remember, honor, and thank our country’s heroes: those who have sacrificed, served, and inspired us. We owe our freedom to you.

#Gratitude #VeteransDay #UncleMartys

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Three Cheers for Six Years

 

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September 1st marked our sixth anniversary in Collegetown.

For the past six years, it has been our pleasure to serve this community. Looking back, we see how much we’ve grown; we see how much we’ve changed. And we love what we’ve become!

When we opened in 2011, we aimed to provide Collegetown with a full service, friendly, fun, and frankly fabulous shipping and business center. And we’ve absolutely done that! But soon after we opened we realized that there were a lot of very unique challenges that our very unique neighborhood was facing, but not many decent solutions for them. So, we started changing and adapting what we sold and the services we provided, morphing into something we never quite imagined … but something we’re extremely proud of. We’ve become the area’s solution center.

We’ve found small solutions…

Greeting Cards: We started with a few lines of unique greeting cards, basically because greeting cards are fun, Marty loves them, and we know how hard it is to find something different than the everyday cheesy stuff you see at every corner drug store. Word spread about our cards and soon we found ourselves traveling to stationery and gift shows all over the place just to source more unique lines to add to our selection. Now, we have a whole wall of cards and change our inventory often to keep them fresh, super classy, and always unique; we’ve become one of the most popular greeting card destinations in our little city!

Moving Boxes: Students are constantly moving and constantly needing boxes. By default, many were going to big chain stores and paying entirely too much for their “moving” boxes, only to find that they’d fall apart after they were filled and implode when anything was stacked on them. So, we expanded our selection of sturdy, durable shipping boxes into sizes that are perfect for moving and storage. We now stock over 50 sizes, all highly rated and very fairly priced. Each year, during our busy May move-out season, we sell way more boxes than we did the previous year. Word is spreading, and our boxes are the best!

And we’ve found monumental solutions…

International Shipping: Ithaca has a very large international and internationally-connected population, but international shipping wasn’t easy for most of Collegetown’s residents and visitors. Before we opened, we got all of our authorizations in order and became the first DHL Authorized Shipping Center (DASC) in town … and have remained the highest volume DASC in the region ever since, offering DHL rates that are less than DHL’s online published rates! We became a FedEx Authorized ShipCenter (FASC) and, through our unbeatable service, soon built up our FedEx volume to the highest available discount tier … and now our FedEx Express International shipping rates are also better than FedEx’s own online published rates. We have state-of-the-art software that compares all shipping options side by side in one screen to help our guests find the best option for their needs and budget. And we always print the labels and customs paperwork for you so all you have to do is sign! We’ve digitized and simplified the very confusing, complex world of international shipping … and do it at the best rates available in our area.

Private Mailboxes: People needed a solution to the inherent headaches that come with changing your address when you change dorms or apartments each semester. So we added private mailbox rental so students can keep the same address for their entire tenure in Ithaca. And now those mailboxes are popular with much more than just students–perfect to meet the needs of home based businesses, non-profits, clubs, and individuals who travel and need mail forwarding … or maybe just need a little bit more privacy.

Storage: Students needed a better storage solution. Most of the options available before we got here were disjointed and confusing. There were seemingly dozens of storage start-ups that would flash and fizzle, often only around for a season. Many of them didn’t have an actual brick and mortar location, but rather just a flashy website and hired hands who would show up in a rented truck, take your boxes, and then leave you with no idea of where your boxes were being held or who was watching over them while you were away. Then per-pound pricing and add-ons would really drive your final storage bill through the roof. So, we turned our year-round Collegetown shipping and business center into a storage facility as well! We offer flat rate, simply priced storage options, personal pickups, and extremely flexible delivery and shipping options on the back end. Our storage has grown exponentially every year, smashing records again in 2017 (and the year’s not nearly over yet!)

And there’s so much more we could talk about … like how our resume, thesis, and dissertation printing prowess has saved the day countless times, how our key duplication service has totally blown up, or how our come-to-you pickup and delivery solutions have brought our services to many folks who could otherwise not access our storefront.

In retrospect, looking back on all that’s happened, how we’ve changed, and milestones we’ve reached, six years seems like a long, long time. But in other ways it seems like we’re just beginning.

Because we indeed are just beginning; we’re in this for the long haul. And we can’t wait to see what the next six years bring!

#HappyAnniversarytoUs #UncleMartysOffice #Collegetown #SixYears

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Labor Day

Labor Day

Uncle Marty’s will be closed on Saturday (9/2) and Monday (9/4) of Labor Day weekend, reopening Tuesday (9/5) at 9AM.

DHL, FedEx, and USPS will not have any domestic operations on the holiday.

See you soon!

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